Computer Error Scam

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Virus Phone Call Scam Alert

After receiving a couple of scam phone calls over the last 2 months, I would like to warn readers about this scam.

The scam involves a random telephone call made to an Australian number from an offshore call centre. A computer is used to do predictive dialing and connect the call, which is characterised by a delay of a few seconds before the other person answers. The caller then claims to be a representative of a software company and requests the recipient to run a program to fix ‘bugs’ in the operating system.

In my cases, the callers have been both male and female with strong foreign accents probably of Indian origin.  The caller advises they are from a reputable Company (Microsoft and Australian Computer Society were given on separate occasions) and insists that have received an error message from my computer telling them the computer is infected with a virus or malware.  The caller attempts to have you run the Windows Event Viewer to identify errors and then they claim they can fix these problems asking for people’s credit card details for the fix.

The best way to deal with these callers is to hang up.

For more information, visit the Australian Government Scam Watch website or

Computer Error Scam News From Google

5 years on, Windows Event Viewer scam still operating - Computerworld Australia 5 years on, Windows Event Viewer scam still operating  Computerworld Australia

A cold calling scam called Windows Event Viewer or `eventvwr' is still targeting Australians, five years on from Computerworld Australia's 2009 investigation.

Microsoft at a loss over Event Viewer scam - Computerworld Australia Microsoft at a loss over Event Viewer scam  Computerworld Australia

Microsoft Australia has admitted an inability to effectively shut down an Indian-based telemarketing scam which offers users of its Windows operating system ...

Windows Event Viewer phishing scam remains active - Computerworld Australia Windows Event Viewer phishing scam remains active  Computerworld Australia

What do you get when you combine malware, IP telephony and an offshore call centre? A new breed of brazen phishing scam designed to target unwary ...

Event Viewer scam still targeting Australians: Police - Computerworld Australia Event Viewer scam still targeting Australians: Police  Computerworld Australia

Victoria Police issues warning about long-running phone scam.

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